Privacy Policy

At Car Smart Sussex, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather when you engage with our services. Please read this policy carefully to understand our practices regarding your personal data.

  1. Information Collection

1.1 Personal Information: We may collect personal information such as your name, contact details, vehicle information, and any other information you provide to us when you interact with our website, visit our premises, or communicate with our team.

1.2 Usage Data: We may collect non-personal information about your interactions with our website, such as IP addresses, browser details, device information, and browsing patterns. This data is collected through cookies and similar technologies to enhance your browsing experience.

  1. Use of Information

2.1 Service Delivery: We may use your personal information to provide and improve our services, respond to your inquiries, schedule appointments, and fulfill your requests.

2.2 Communication: We may use your contact details to send you important notifications, updates, and marketing communications related to our services. You have the option to opt-out of receiving marketing communications at any time.

2.3 Internal Operations: We may use your information for internal purposes, including data analysis, research, and improving our business operations.

  1. Information Sharing

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and are authorized to use the information only for the specified purposes.

3.2 Legal Compliance: We may disclose your information when required by law, court order, or governmental regulation to protect our rights, property, or safety, or the rights, property, or safety of others.

  1. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and enhance our security practices to ensure the integrity and confidentiality of your data.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Your Rights

You have the right to access, correct, update, or delete your personal information held by Car Smart Sussex. If you wish to exercise these rights or have any concerns regarding your data, please contact us using the information provided below.

  1. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Car Smart Sussex Address: [Insert Address] Email: [Insert Email Address] Phone: [Insert Phone Number]

We will make reasonable efforts to address and resolve any inquiries or complaints in a timely and appropriate manner.

This Privacy Policy is effective as of 10/07/2023